../experience
Experience Work00
01
Freelance
Senior AI/ML Automation Engineer
Contract/Remote
2020 - 2025
✯ Integrated GPT-4 & Claude into CRMs for replies, scoring, enrichment.
✯ Developed custom eCommerce APIs for platforms like Shopify and WooCommerce, handling real-time order tracking, inventory sync, and customer segmentation.
✯ Automated lead funnels and email workflows using n8n/Zapier connected to Stripe, Calendly, and third-party apps.
✯ Made backend portals & dashboards using FastAPI and PostgreSQL.
✯ Created bots to sync CRM data, cutting manual effort by 70%.
Techs:
C#
Angular
AWS
MySQL
Education Academic
Nanyang Technological University
Bachelor of Engineering(Computer Engineering)
Graduated with a strong academic record in Computer Engineering from NTU (2013–2017), consistently ranking in the top 15% of the cohort. Actively participated in hands-on projects, including building an AI-powered chatbot and developing a backend system using Python and PostgreSQL, which laid the groundwork for a career in automation and intelligent systems.